Q1: How do I choose the right products for my restaurant ?
A1: Our professional team will recommend suitable products based on your restaurant's style, space size, brand concept and budget, ensuring that each product can enhance the overall atmosphere and functionality of the venue.
If you need further information, you can ask us for a product information brochure, and we will also provide you with an accurate quotation service at the same time.
Q2: What is the standard production time for each order ?
A2: Normally, the production time for each order is about 10-30 working days, but the actual time will depend on product type, order quantity, packaging method, peak season, etc.
Q3: Do you provide customized services ?
A3: Yes, we offer custom products and services. We offer individual items like Restaurant tables and chairs, Bar counters, and Booths. We can also design and customize entire restaurant furniture spaces, tailored to your specific needs (e.g., size, material, color, logo print, etc.) to match the unique style of your venue.
Q4: Can I visit your showroom ?
A4: Yes, we welcome customers to visit our showroom to experience the quality and design of our products. Please make an appointment in advance to ensure personalized service. In addition, for your convenience, we provide dedicated transportation service from the airport or designated location to our showroom.
Q5: Do you offer restaurant layout design services ?
A5: Yes, we offer professional restaurant layout design services:
Our designers will tailor a layout based on your venue's dimensions, operational needs (such as seating density and circulation planning), and brand image to maximize space utilization and customer experience while ensuring ease of use for your staff.
Q6: How are the products shipped ?
A6: We provide global logistics and transportation services, offering a variety of shipping options based on the customer's location and specific order requirements, including ocean freight, air freight, rail freight. We support a variety of shipping terms such as FOB, CIF, CFR, EXW, DAP, DDP, etc.
Q7: Which countries do you export to ?
A7: The United States, Canada, the United Kingdom, Australia, New Zealand, Argentina, Brazil, Chile, Germany, France, the United Kingdom, Italy, Lebanon, Qatar, Russia, Saudi Arabia, Sweden, South Africa, Canada, Australia, New Zealand, Israel and other 108 countries.
Q1: Why choose us ?
A1:
1. Your Restaurant, Hotel, Bar, Cafe, Outdoor, One-Stop Solution since 2009, With over 5889+ satisfied customers worldwide in over 96 countries.
2. More than 13500 products savings you up to 65%.
3. UNIKIDEAS direct from over 350 manufacturers and brings you the best products at the best possible prices.
4. We can provide customers with high-quality products and service. We are committed to doing the very best for customers.
5. We have the ability to research and create new designed products continuously to stay ahead in the industry.
Q2: What are the advantages of UNIKIDEAS ?
A2:
1. Save more than 30% cost.
2. More than 60% product have stock.
3. Professional design and custom-made products.
4. 16+ Years restaurant overall supporting experience.
5. 96 cooperative countries.
6. 5889+ client.
7. Minimum MOQ.
8. Form Factory direct to customer.
Q3: Can you provide samples with real fabric or leather materials to choose ?
A3: Yes, We can send fabric or leather sample to you by DHL, so that you can confirm directly.
Q4: Why are your prices higher than other suppliers ?
A4: Prices vary depending on the material of the furniture. Our furniture is meticulously crafted from high-quality materials to the finest details.We also have dedicated quality inspectors who conduct quality checks upon completion. Only qualified products are packaged, stored, and delivered to you.
Q5: How can you assure the quality of your products ?
A5: We will arrange quality inspections at every step of the production process, and update you with product photos and videos for each inspection, so that you can understand the status and progress of the product. We also have a professional after-sales service.
Q6: Why is the shipping cost you offer so high ?
A6: We can share the contact information of the shipping agent we have cooperated with. The freight is determined by the shipping agent and we don't charge any fees. We can help you save some time looking for logistics.
Q1: Worried about color differences ?
A1: We can send the color swatches by express delivery to confirm the color. DHL usually takes 3-7 working days.
Q2: Worried about the table's load-bearing capacity ?
A2: The size of the bottom of the table has been increased, the weight has been increased, and the upper bracket
has been added. The feet of the table have been weighted and enlarged to ensure that it does not tilt over.
Q3: Worried about high shipping costs ?
A3: We will compare the most favorable prices from 4-5 companies, and at the same time, we will maximize the use of
packaging volume, minimize packaging, and save shipping costs. Provide the optimal shipping plan within 1-3 hours.
Q4: Worried about delivery time ?
A4: Strictly following the agreed delivery time, customized products usually take 25-35 working days,
while regular products take 15-25 working days.
Q5: Worried about inconsistency between the product and description ?
A5: We will draw product drawings for customers to confirm before production according to their requirements,
and make samples and send video pictures to customers for confirmation before mass production.
Q6: Worried about installation ?
A6: We will provide installation videos Please consult us.
